Exelement SyncCloud

Guests

• Create Guest: Create a guest.
• List Updated Center Guests: Retrieve a list of all of the updated guests of a center.
• List Center Guests: Retrieve a list of guests for a center.
• Update Guest: Update a guest.
• Search Guests: Searches for a guest using one of their credentials.
• Get Guest: Retrieve the details of a guest.
• List Guest Memberships: Retrieve a list of memberships for a guest.
• Create Guest Form: Create a guest form.
• Get Guest Form: Get a form of a guest.
• List Guest Loyalty Points: Get loyalty point history of a guest.
• List Guest Product Purchased: Retrieves a list of products purchased by a guest.
• List Guest Prepaid Cards: Retrieve a list of prepaid cards of a guest.
• List Guest Series Packages: Retrieve a list of series packages for a guest.
• List Guest Coupons : Retrieve a list of coupons for a guest.
• List Guest Appointment Services: Retrieve a list of appointment services for a guest.
• List Guest Appointments: Retrieve a list of appointments for a guest.
• List Guests Gift Cards: Retrieves a list of gift cards for a guest.
• Get Guest Note: Get a guest note.
• Delete Guest Note: Delete a guest note.
• Create Guest Note: Create a guest note.
• List Guest Notes: List all notes of a guest.
• Update Guest Note: Update a guest note.
• Update Guest Form: Update a guest form.

Centers

• List Centers: Retrieve a list of centers.

Reports

• List Sales: Retrieves the sales report of a center.
• List Collections: Retrieve the collections report of a center.
• List New Collections: Retrieve the collections report of a center since the last run.
• List New Sales: Retrieves the sales report of a center since last run.

Appointments

• Get Appointment: Retrieves the details of an appointment.
• List Appointments by Center: Lists appointments of a specified center.

Opportunities

• Update Opportunity: Edit an opportunity by ID.
• Get Opportunity: Retrieves an opportunity by ID.
• List Opportunities Metadata: Lists metadata of the opportunities.
• List New Opportunities: Retrieves a list of all new opportunities since last run.
• List Opportunities: Retrieves a list of all opportunities.

Membership Sale

• Send Guest Email: If the invoice is closed and has completed payment,use this method to send an email to a guest.
• List Center Memberships: Retrieves a list of memberships for a center.
• Create Membership Invoice: Create an invoice for memberships.
• Delete Membership From Invoice: Delete a membership from an invoice.
• Add Membership To Invoice: Add a membership to an invoice.

Product Sale

• Retrieve Invoice Details: Retrieves the details of an invoice.
• Delete Product From Invoice: Delete product from invoice.
• Create Invoice: Create invoice with products.
• Pay With Gift Card: Collect invoice payment with guest's gift card.
• Custom Payment: Insert custom payment for an invoice into Zenoti
• Pay with Unsaved Card: Collect payment with guest's unsaved card.
• Pay Tip With Card: Collect tip by using a guest's credit/debit card.
• Pay with Saved Card: Collect payment with guest's saved card.
• Add Guest Debit/Credit Card: Add a credit/debit card for a guest.
• Delete Guest Cards: Delete guest's saved credit/debit cards.
• Get Stored Cards of a Guest: Retrieve the stored cards of a guest.
• Apply Offer Code: Apply a media campaign offer code on an invoice.
• Close Invoice: Closes an Invoice.
• Add Product To Invoice: Add a product to an invoice.

Miscellaneous

Surveys

• List Updated Surveys: Lists all surveys updated since the last run.
• List Surveys: Lists all surveys.

Agents

• Get Agent: Get an agent by ID.
• List Agents: List all agents.
• Get Current Agent: Retrieves information about the currently authenticated agent.
• List Updated Agents: List all agents updated since the last run.

Ticket Fields

• List Updated Ticket Fields: List all ticket fields from this freshdesk account since last run date.
• List Ticket Fields: List all ticket fields from this freshdesk account.

Skills

• List Skills: List all skills for this freshdesk account.
• List Updated Skills: List all skills for this freshdesk account since last run.

Contacts

• Create Contact: Create a contact inside this Freshdesk account.
• Delete Contact: Delete a contact.
• List Contacts: List all contacts.
• Get Contact: Get a contact.
• List Updated Contacts: List all contacts updated since the last run.
• Update Contact: Update a contact. You must change at least one field.

Time Entries

• List Updated Time Entries. : List all time entries for this account since run.
• List Time Entries: List all time entries for this account.

SLA Policies

• List SLA Policies: List all SLA Policies for this account.
• List Updated SLA Policies: List all SLA Policies for this account since last run.

Canned Responses

• List Canned Responses: List updated canned responses in a folder by the given ID.
• List Updated Canned Responses: List updated canned responses in a folder by the given ID since last run.

Canned Response

• List All Folders: List all canned responses folders of the account.

Ticket Converstations

• List All Conversations of a Ticket: List All Ticket Notes.

Companies

• List Companies: List all companies.
• List Updated Companies: List all companies updated since the last run.
• Get Company: View a Company.

Webhooks

• Ticket Updated:
• Ticket Created:
• Ticket Closed:

Tickets

• List Updated Tickets: List all tickets from this Freshdesk account updated since last run.
• Create Ticket: Create a ticket in this Freshdesk account.
• Update Ticket: Update a ticket in this Freshdesk account.
• Delete Ticket: Delete a ticket from this Freshdesk account.
• List Tickets: List all tickets from this Freshdesk account.
• Get Ticket: View a ticket from this Freshdesk account.
• Add Note To Ticket: Adds a note to a ticket, by default it is private.

Satisfaction Ratings

• List Satisfaction Ratings: Lists all satisfaction ratings.
• Create Satisfaction Rating: Created a new satisfaction rating.
• List Updated Satisfaction Ratings: Lists all satisfaction ratings since last run.
• List New Satisfaction Ratings: Lists all new satisfaction ratings since last run.

Groups

• Get Group: Get group by ID.
• List Updated Admin Groups: List all admin groups updated since the last run.
• List Updated Admin Group Agents: List all agents in an admin groups updated since the last run.
• List Admin Group Agents: List all agents in an admin groups.
• List Groups: List all groups.
• List Updated Groups: List all groups updated since the last run.
• List Admin Groups: List all admin groups.

Chat

• Add new email messages to support as tickets
• Get a chat notification from new support tickets
• Update customer ticket once issue has been fixed and send confirmation chat message